How long will the delivery take?

A.  Free shipping worldwide

Standard Shipping :It normally takes 15-35 working days.

B.  We also offer Expedited Shipping(Need extra cost) :

DHL : It normally takes 7-10 Working Days.

EMS:  It normally takes 10-20 Working Days.

Shipping time is the time of delivery, it started from the tracking website upload the information of your package.


Why is it not shipped yet?

Check if your order is paid successfully and the status of the successful order is "payment sucess".
If your order does not require customization, the processing time is 3 business days.
If your order needs to be customized, the processing time is 5 business days.
You will be notified by email when you ship.
If your order has not been shipped for more than 7 days, please contact customer service.


Do you charge tax? 

We don’t, but your local customs officials will assess your item before allowing them into the country and tax appropriately. Typically, your carrier pays these and then collects them from you at the time of delivery. You are responsible for ALL customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery. We reserve the right to charge a restocking fee and recover costs billed to us in the event that you refuse an international shipment because of duties and customs charged by your country.


May I return an item?

Please Contact us before returning an item for an estimate of your return shipping charges. We reserve the right to charge a restocking fee and recover costs billed to us in the event that you return an item. All other standard returns policies apply.


What should I do if I am missing an item or if I received a defective or incorrect item?

That would be our bad. Contact us as soon as possible and we’ll do everything in our power to correct your order. We’ll be quick and efficient with making that happen and we’re more than willing to work with you to reimburse reasonable return shipping fees in these instances.